Skip to content
Help center

Admin

Roles, permissions and territories

Control who sees and changes what.

Last reviewed October 3, 2026

Built-in roles

  • Admin: everything, including settings and billing.
  • Manager: their team's records.
  • Standard: their own and shared records.
  • Read-only: can view but never change.

Set a role

  1. 1Open Settings > Users and choose the member's role.
  2. 2For finer control, create a custom role in Settings > Roles and teams with per-object permissions and hidden or read-only fields.

Teams and territories

Group people into teams. Territories assign new records to the right owner automatically.

A workspace always keeps at least one admin.

Answers come only from our help articles.