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Sales

Leads and converting a lead

Keep early prospects separate, then convert them into a contact, company and deal.

Last reviewed October 3, 2026

Leads are people you have not qualified yet.

Convert a lead

  1. 1Open Leads and select the lead.
  2. 2Select Convert.
  3. 3Pick an existing company or create a new one.
  4. 4Optionally create a deal with a name and amount.
  5. 5Confirm. The lead becomes a contact and keeps its history.

Lead scoring

Admins define scoring rules in Lead scoring. Scores update automatically and you can filter lists by score.

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