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Sales

Contacts and companies

Add people and organizations, link them and see every interaction on one timeline.

Last reviewed October 3, 2026

Contacts are people. Companies are organizations. Link a contact to a company to see everyone you know there.

Add a contact

  1. 1Open Sales > Contacts in the left menu.
  2. 2Select New contact and fill in the name, email and any other fields.
  3. 3Choose a company to link, or leave it blank.
  4. 4Save. The contact page shows details, timeline, deals, tickets and files.

Good to know

  • The timeline lists activities, notes, emails, files and changes in date order.
  • Custom fields you add in Settings > Custom fields appear on every record.
  • Use Duplicates to find and merge records that describe the same person or company.
  • Files can be attached to any record. Each file can be up to 25 MB.

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